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Leading the unleadable (Record no. 136504)

MARC details
000 -LEADER
fixed length control field 03872nam a2200649 i 4500
001 - CONTROL NUMBER
control field BB32321290
003 - CONTROL NUMBER IDENTIFIER
control field StDuBDS
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20241031145727.0
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr||||||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160616s2017 nyu s 001 0 eng d
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2016017277
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780814437612 (e-book)
Canceled/invalid ISBN 9780814437605 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9780814437612 (ebook)
035 ## - SYSTEM CONTROL NUMBER
System control number (DLC)2016017277
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Language of cataloging eng
Description conventions rda
Transcribing agency DLC
Modifying agency StDuBDSZ
-- DLC
-- UkHlBB
050 #0 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD57.7
Item number .W533 2017
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJMB
Source bicssc
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJMV2
Source bicssc
072 #7 - SUBJECT CATEGORY CODE
Subject category code BUS
Source ukslc
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJMB
Source thema
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJMV2
Source thema
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJ
Source thema
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJM
Source thema
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJMD
Source thema
072 #7 - SUBJECT CATEGORY CODE
Subject category code KJWX
Source thema
072 #7 - SUBJECT CATEGORY CODE
Subject category code LNAC5
Source thema
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.3045
Edition number 23
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Willett, Alan,
Relator term author.
245 10 - TITLE STATEMENT
Title Leading the unleadable
Medium [electronic resource] /
Remainder of title how to manage mavericks, cynics, divas and other difficult people /
Statement of responsibility, etc. Alan Willett.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture New York, NY :
Name of producer, publisher, distributor, manufacturer AMACOM,
Date of production, publication, distribution, manufacture, or copyright notice [2017]
300 ## - PHYSICAL DESCRIPTION
Extent xiv, 225 pages
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Media type code n
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Carrier type code nc
Source rdacarrier
366 ## - TRADE AVAILABILITY INFORMATION
Detailed date of publication 20180328
500 ## - GENERAL NOTE
General note Includes index.
520 8# - SUMMARY, ETC.
Summary, etc. Reveals how most people actually want to contribute results, not cause headaches. This book explains how to right even the most hopeless situations. It helps you to master the necessary mindset; explain the problem calmly in a short feedback session; get a commitment to change, and follow up; coach others to replicate the process; and more.
Expansion of summary note Difficult employees are by far the worst part of a manager's job. Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with, and you are the unlucky one with that job description. But every manager has to deal with these people. What separates the great managers is their ability to turn them into productive team players.Leading the Unleadable turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. And it begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager resets to that fundamental principle, the potential for change can reveal itself in even the most hopeless situations. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book explains how to: Master the necessary mindset Explain the problem calmly in a short feedback session Get a commitment to change, then follow up Coach others to replicate the process Develop the situational awareness required to spot future trouble before it hits Are you a great manager? Of course you believe you are. So don't just put up with your difficult employees. Anyone can do that. Turn them into the tremendous team players everyone wants them to be!
530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE
Additional physical form available note Also available in printed form ISBN 9780814437605
533 ## - REPRODUCTION NOTE
Type of reproduction Electronic reproduction.
Agency responsible for reproduction Browns Books For Students.
Note about reproduction Mode of access: World Wide Web.
650 #0 - SUBJECT HEADINGS
Subject heading Leadership.
650 #0 - SUBJECT HEADINGS
Subject heading Problem employees.
650 #0 - SUBJECT HEADINGS
Subject heading Interpersonal conflict.
650 #0 - SUBJECT HEADINGS
Subject heading Conflict management.
650 #0 - SUBJECT HEADINGS
Subject heading Management.
650 #7 - SUBJECT HEADINGS
Subject heading Business and Management
Source of heading or term ukslc
650 #7 - SUBJECT HEADINGS
Subject heading Management: leadership & motivation
Source of heading or term thema
650 #7 - SUBJECT HEADINGS
Subject heading Personnel & human resources management
Source of heading or term thema
650 #7 - SUBJECT HEADINGS
Subject heading Business & Management
Source of heading or term thema
650 #7 - SUBJECT HEADINGS
Subject heading Management & management techniques
Source of heading or term thema
650 #7 - SUBJECT HEADINGS
Subject heading Management decision making
Source of heading or term thema
650 #7 - SUBJECT HEADINGS
Subject heading Working patterns & practices
Source of heading or term thema
650 #7 - SUBJECT HEADINGS
Subject heading Arbitration, mediation & alternative dispute resolution
Source of heading or term thema
655 #7 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
Source of term lcsh
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="#gotoholding">#gotoholding</a>
Link text Access with NHS OpenAthens
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type E-book
997 ## -
-- GMEBOOK
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total Checkouts Date last seen Uniform Resource Identifier Price effective from Koha item type
        Bolton NHS Library Bolton NHS Library 31/10/2024   31/10/2024 https://www.vlebooks.com/product/openreader?id=CHRISTIEFT&accId=9156827&isbn=9780814437612 31/10/2024 E-book
        Bridgewater Community NHS Library Bridgewater Community NHS Library 31/10/2024   31/10/2024 https://www.vlebooks.com/product/openreader?id=CHRISTIEFT&accId=9156827&isbn=9780814437612 31/10/2024 E-book
        East Cheshire NHS Library East Cheshire NHS Library 31/10/2024   31/10/2024 https://www.vlebooks.com/product/openreader?id=CHRISTIEFT&accId=9156827&isbn=9780814437612 31/10/2024 E-book
        Greater Manchester Mental Health NHS Library Greater Manchester Mental Health NHS Library 31/10/2024   31/10/2024 https://www.vlebooks.com/product/openreader?id=CHRISTIEFT&accId=9156827&isbn=9780814437612 31/10/2024 E-book
        Mid Cheshire NHS Library Mid Cheshire NHS Library 31/10/2024   31/10/2024 https://www.vlebooks.com/product/openreader?id=CHRISTIEFT&accId=9156827&isbn=9780814437612 31/10/2024 E-book
        Pennine Care NHS Knowledge Service Pennine Care NHS Knowledge Service 31/10/2024   31/10/2024 https://www.vlebooks.com/product/openreader?id=CHRISTIEFT&accId=9156827&isbn=9780814437612 31/10/2024 E-book
        Stockport NHS Library Stockport NHS Library 31/10/2024   31/10/2024 https://www.vlebooks.com/product/openreader?id=CHRISTIEFT&accId=9156827&isbn=9780814437612 31/10/2024 E-book
        Tameside and Glossop NHS Library Tameside and Glossop NHS Library 31/10/2024   31/10/2024 https://www.vlebooks.com/product/openreader?id=CHRISTIEFT&accId=9156827&isbn=9780814437612 31/10/2024 E-book