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Second victim : error, guilt, trauma, and resilience / Sidney Dekker. [electronic resource]

By: Publisher: Boca Raton : CRC Press, [2013]Copyright date: ©2013Description: 1 online resource (ix, 113 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781466583429 (PDF ebook) :
Subject(s): Additional physical formats: Print version :: No titleDDC classification:
  • 155.9'3 23
LOC classification:
  • BF335.4 .D45 2013
Online resources: Summary: We tend to blame and forget those professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as that of the first victims. This book goes through what we know about trauma, guilt, forgiveness and injustice and how these might be felt by the second victim. It discusses how to conduct investigations of incidents that do not alienate second victims or make them feel even worse. It enters into a conversation on support and resilience and where the responsibilities for creating it may lie.
Holdings
Item type Home library Class number URL Status Notes Date due Barcode
E-book Alder Hey Children's Hospital Library Link to resource Not for loan local info note
E-book Bolton NHS Library Link to resource Not for loan local info note
E-book Bridgewater Community NHS Library Link to resource Not for loan local info note
E-book Countess of Chester NHS Library Link to resource Not for loan local info note
E-book East Cheshire NHS Library Link to resource Not for loan local info note
E-book East Lancashire Hospitals - Burnley Hospital NHS Library Link to resource Not for loan local info note
E-book East Lancashire Hospitals - Royal Blackburn Hospital NHS Library Link to resource Not for loan local info note
E-book Greater Manchester Mental Health NHS Library Link to resource Not for loan local info note
E-book Lancashire and South Cumbria NHS Library Link to resource Not for loan local info note
E-book Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library Link to resource Not for loan local info note
E-book Lancashire Teaching Hospitals NHS Foundation Trust - Preston Library Link to resource Not for loan local info note
E-book Liverpool Heart and Chest NHS Library Link to resource Not for loan local info note
E-book Liverpool University Hospitals NHS Foundation Trust - Aintree Library Link to resource Not for loan local info note
E-book Liverpool University Hospitals NHS Library - Royal Liverpool Link to resource Not for loan local info note
E-book Liverpool Women’s NHS Library Link to resource Not for loan local info note
E-book LKS for NHS Ambulance Services in England (LKS ASE) Link to resource Not for loan local info note
E-book Mersey and West Lancashire NHS Library (Southport and Ormskirk) Link to resource Not for loan local info note
E-book Mersey and West Lancashire NHS Library (St Helens and Knowsley) Link to resource Not for loan local info note
E-book Mid Cheshire NHS Library Link to resource Not for loan local info note
E-book Pennine Care NHS Knowledge Service Link to resource Not for loan local info note
E-book Stockport NHS Library Link to resource Not for loan local info note
E-book Tameside and Glossop NHS Library Link to resource Not for loan local info note
E-book University Hospitals of Morecambe Bay - Furness NHS Library Link to resource Not for loan local info note
E-book University Hospitals of Morecambe Bay - Lancaster NHS Library Link to resource Not for loan local info note
E-book Wirral NHS Library Link to resource Not for loan local info note
E-book Wrightington, Wigan & Leigh - Wigan NHS Library Link to resource Not for loan local info note
E-book Wrightington, Wigan & Leigh - Wrightington NHS Library Link to resource Not for loan local info note

Also issued in print: 2013.

Includes bibliographical references and index.

We tend to blame and forget those professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as that of the first victims. This book goes through what we know about trauma, guilt, forgiveness and injustice and how these might be felt by the second victim. It discusses how to conduct investigations of incidents that do not alienate second victims or make them feel even worse. It enters into a conversation on support and resilience and where the responsibilities for creating it may lie.

Specialized.

Description based on online resource; title from PDF title page (viewed on January 11, 2021).