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Second victim : error, guilt, trauma, and resilience / Sidney Dekker. [electronic resource]

By: Publisher: Boca Raton : CRC Press, [2013]Copyright date: ©2013Description: 1 online resource (ix, 113 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781466583429 (PDF ebook) :
Subject(s): Additional physical formats: Print version :: No titleDDC classification:
  • 155.9'3 23
LOC classification:
  • BF335.4 .D45 2013
Online resources: Summary: We tend to blame and forget those professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as that of the first victims. This book goes through what we know about trauma, guilt, forgiveness and injustice and how these might be felt by the second victim. It discusses how to conduct investigations of incidents that do not alienate second victims or make them feel even worse. It enters into a conversation on support and resilience and where the responsibilities for creating it may lie.
Holdings
Item type Home library Class number URL Status Date due Barcode
E-book University Hospitals of Morecambe Bay - Furness NHS Library Link to resource Not for loan
E-book University Hospitals of Morecambe Bay - Lancaster NHS Library Link to resource Not for loan

Also issued in print: 2013.

Includes bibliographical references and index.

We tend to blame and forget those professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as that of the first victims. This book goes through what we know about trauma, guilt, forgiveness and injustice and how these might be felt by the second victim. It discusses how to conduct investigations of incidents that do not alienate second victims or make them feel even worse. It enters into a conversation on support and resilience and where the responsibilities for creating it may lie.

Specialized.

Description based on online resource; title from PDF title page (viewed on January 11, 2021).