Second victim : error, guilt, trauma, and resilience / Sidney Dekker. [electronic resource]
Publisher: Boca Raton : CRC Press, [2013]Copyright date: ©2013Description: 1 online resource (ix, 113 pages)Content type:- text
- computer
- online resource
- 9781466583429 (PDF ebook) :
- 155.9'3 23
- BF335.4 .D45 2013
Item type | Home library | Class number | URL | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
E-book | University Hospitals of Morecambe Bay - Furness NHS Library | Link to resource | Not for loan | ||||
E-book | University Hospitals of Morecambe Bay - Lancaster NHS Library | Link to resource | Not for loan |
Also issued in print: 2013.
Includes bibliographical references and index.
We tend to blame and forget those professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as that of the first victims. This book goes through what we know about trauma, guilt, forgiveness and injustice and how these might be felt by the second victim. It discusses how to conduct investigations of incidents that do not alienate second victims or make them feel even worse. It enters into a conversation on support and resilience and where the responsibilities for creating it may lie.
Specialized.
Description based on online resource; title from PDF title page (viewed on January 11, 2021).