TY  - BOOK
AU  - Merlino,Joseph P.
AU  - Omi,Joanna
AU  - Bowen,Jill
TI  - Lean behavioral health: the Kings County Hospital story 
SN  - 9780199356140
AV  - RC445.N7 L43 2014
U1  - 362.210974723 23
PY  - 2014///]
CY  - New York
PB  - Oxford University Press
KW  - Kings County Hospital (Kings County, N.Y.)
KW  - Health and Wellbeing
KW  - ukslc
KW  - Social services & welfare, criminology
KW  - thema
N1  - Includes bibliographical references and index; Specialized
N2  - As the largest public healthcare system in the US, the New York City Health & Hospitals Corporation adopted the principles of the Toyota Production System, or lean, as the transformational approach for all of its hospitals and clinics. Having made major changes, and been scrutinised by the Department of Justice on its quality of patient care, Kings County Hospital Center is now recognised as a standard for transformation and quality, receiving high marks from oversight agencies. This resource describes the basic principles of the lean approach
UR  - #gotoholdings
ER  -