Dawes, Mark <br/><br/>
Managing the monkey: how to defuse the conflicts that can lead to violence in the workplace 

 - 1st 
 - Hailsham:  The Therapist Ltd,  1999 
<br/><br/><label>ISBN: </label>1899398023 9781899398027 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict<br/>Conflict management    - Great Britain.<br/>Conflict resolution<br/>Confrontation<br/>Communication<br/>Managing conflict<br/>Management