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Win at work!: the everybody wins approach to conflict resolution by
Publication details: New Jersey : John Wiley 2010
Availability: Items available for loan: Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Call number: HF 105.
Managing the monkey: how to defuse the conflicts that can lead to violence in the workplace by
Edition: 1st
Publication details: Hailsham: The Therapist Ltd, 1999
Availability: Items available for loan: Liverpool University Hospitals NHS Library - Royal Liverpool (1)Call number: WM 460.5 M6 DAW.
Mediation skills and strategies: a practical guide by
Publication details: London : Jessical Kingsley 2012
Availability: Items available for loan: Bolton NHS Library (1)Call number: HD 6451. East Cheshire NHS Library (1)Call number: 658.3145 WHA. Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Call number: HF 105.
Harvard business review on negotiation and conflict resolution by
Edition: 1st Edition
Publication details: USA: Harvard Business School Press, 2000
Availability: Items available for loan: Liverpool Heart and Chest NHS Library (1)Call number: TUPU.
Conflicts: a better way to resolve them by
Publication details: London: Penguin, 1985
Availability: Items available for loan: Liverpool University Hospitals NHS Library - Royal Liverpool (1).
Conflict management : a practical guide to developing negotiation strategies / Barbara A. Budjac Corvette. by
Edition: First edition.Pearson new international edition.
Availability: Items available for loan: Mid Cheshire NHS Library (1)Call number: 658.3145 COR.
Anger management for dummies by Series: For dummies
Edition: 2nd edition.
Publication details: Hoboken, New Jersey : John Wiley & Sons, Inc. 2015
Availability: Items available for loan: Wirral NHS Library (1)Call number: WLM222.
The essential guide to workplace mediation and conflict resolution: rebuilding working relationships by
Publication details: London : Kogan Page 2008
Availability: Items available for loan: Bolton NHS Library (1)Call number: HD 6451. East Cheshire NHS Library (1)Call number: 658.3145 DOH. Mersey and West Lancashire NHS Library (Southport and Ormskirk) (2)Call number: WX 159 DOH, ...
Managing conflict: a practical guide to resolution in the workplace / David Liddle by
Publication details: London: Kogan Page, 2023
Availability: Items available for loan: Wirral NHS Library (1)Call number: WX224.
The anatomy of peace : resolving the heart of conflict / The Arbinger Institute Electronic book by
Edition: 4th ed.
Oakland, CA : Berrett Koehler, 2022
Availability: Items available for reference: Mid Cheshire NHS Library: Not for loan (1).
The promise of mediation [electronic resource] : the transformative model for conflict resolution / Robert A. Baruch Bush, Joseph P. Folger. by
Edition: Rev. ed.
Publication details: San Francisco, Calif. : Jossey-Bass, 2004
Online resources:
Availability: Items available for reference: Bolton NHS Library: Not for loan (1). Bridgewater Community NHS Library: Not for loan (1). East Cheshire NHS Library: Not for loan (1). Greater Manchester Mental Health NHS Library: Not for loan (1). Mid Cheshire NHS Library: Not for loan (1). Pennine Care NHS Knowledge Service: Not for loan (1). Stockport NHS Library: Not for loan (1). Tameside and Glossop NHS Library: Not for loan (1).
Beyond neutrality [electronic resource] : confronting the crisis in conflict resolution / Bernard S. Mayer. by
Publication details: San Francisco, Calif. : Chichester : Jossey-Bass ; John Wiley, 2004
Online resources:
Availability: Items available for reference: Bolton NHS Library: Not for loan (1). Bridgewater Community NHS Library: Not for loan (1). East Cheshire NHS Library: Not for loan (1). Greater Manchester Mental Health NHS Library: Not for loan (1). Mid Cheshire NHS Library: Not for loan (1). Pennine Care NHS Knowledge Service: Not for loan (1). Stockport NHS Library: Not for loan (1). Tameside and Glossop NHS Library: Not for loan (1).
How to deal with difficult people: smart tactics for overcoming the problem people in your life by
Publication details: Chichester : Capstone 2015
Availability: Items available for loan: Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Call number: WELL-BEING 658.
Surviving the toxic workplace: protect yourself against co-workers, bosses, and work environments that poison your day by
Publication details: Maidenhead : McGraw-Hill 2010
Availability: Not available: Lancashire Teaching Hospitals NHS Foundation Trust - Preston Library: On loan (1).
Beyond neutrality [electronic resource] : confronting the crisis in conflict resolution / Bernard S. Mayer. by
Publication details: San Francisco, Calif. : Chichester : Jossey-Bass ; John Wiley, 2004
Online resources:
Availability: Items available for reference: Bolton NHS Library: Not for loan (1). Bridgewater Community NHS Library: Not for loan (1). East Cheshire NHS Library: Not for loan (1). Greater Manchester Mental Health NHS Library: Not for loan (1). Mid Cheshire NHS Library: Not for loan (1). Pennine Care NHS Knowledge Service: Not for loan (1). Tameside and Glossop NHS Library: Not for loan (1).
The promise of mediation [electronic resource] : the transformative model for conflict resolution / Robert A. Baruch Bush, Joseph P. Folger. by
Edition: Rev. ed.
Publication details: San Francisco, Calif. : Jossey-Bass, 2004
Online resources:
Availability: Items available for reference: Bolton NHS Library: Not for loan (1). Bridgewater Community NHS Library: Not for loan (1). East Cheshire NHS Library: Not for loan (1). Greater Manchester Mental Health NHS Library: Not for loan (1). Mid Cheshire NHS Library: Not for loan (1). Pennine Care NHS Knowledge Service: Not for loan (1). Tameside and Glossop NHS Library: Not for loan (1).
The handbook of conflict resolution: theory and practice by
Edition: 3rd edition.
Publication details: San Francisco : Jossey-Bass 2014
Availability: Items available for loan: Wirral NHS Library (1)Call number: WX224.
Toxic: a guide to rebuilding respect and tolerance in a hostile workplace by Language: English
Publication details: London : Bloomsbury Business 2021
Availability: Items available for loan: Wirral NHS Library (2)Call number: WX224, ...
Conciliation in healthcare: managing and resolving complaints and conflict by
Publication details: Abingdon : Radcliffe Publishing 2008
Availability: Items available for loan: Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Call number: HF 105. Lancashire Teaching Hospitals NHS Foundation Trust - Preston Library (1)Call number: HF 105. Stockport NHS Library (1).
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