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Your search returned 12 results.

Results
		Difficult conversations: how to discuss what matters most by Patton, Bruce Stone, Douglas Heen, Sheila Publication details: London : Viking 2011 Availability: Items available for loan: Wirral NHS Library (1)Call number: WLM870. Place reservation Add to folder (remove)
		Communication skills for mental health nurses by Morrissey, Jean Callaghan, Patrick Publication details: Maidenhead : McGraw-Hill/Open University Press 2011 Availability: Items available for loan: Alder Hey Children's Hospital Library (1)Call number: WY87 MOR. Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Call number: WY 160. Lancashire Teaching Hospitals NHS Foundation Trust - Preston Library (1)Call number: WY 160. Lancashire and South Cumbria NHS Library (1)Call number: WY 160. Liverpool University Hospitals NHS Library - Royal Liverpool (1)Call number: WY 160 MOR. Mid Cheshire NHS Library (1)Call number: 616.890231 MOR . Wirral NHS Library (1)Call number: WM37. Place reservation Add to folder (remove)
		Win at work!: the everybody wins approach to conflict resolution by Katz, D. L Publication details: New Jersey : John Wiley 2010 Availability: Items available for loan: Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Call number: HF 105. Place reservation Add to folder (remove)
		Turning to one another : simple conversations to restore hope to the future by Wheatley, Margaret J Edition: 2nd ed. Publication details: San Francisco, Calif.; London : Berrett-Koehler; McGraw-Hill [distributor] c2009 Availability: Items available for loan: Lancashire and South Cumbria NHS Library (2)Call number: WY 105, ... Place reservation Add to folder (remove)
		Dealing with difficult people. 2nd ed. by Lilley, Roy Series: Creating Success Edition: 2 Publication details: London : Kogan Page 2013 Availability: Items available for loan: Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Call number: WELL-BEING 658. Place reservation Add to folder (remove)
		How to deal with difficult people: smart tactics for overcoming the problem people in your life by hasson, Gill Publication details: Chichester : Capstone 2015 Availability: Items available for loan: Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Call number: WELL-BEING 658. Place reservation Add to folder (remove)
		Improve your communication skills. 3rd ed. by Barker, A Series: Creating Success Edition: 3 Publication details: London : Kogan Page 2013 Availability: Items available for loan: Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Call number: HM 251. Lancashire Teaching Hospitals NHS Foundation Trust - Preston Library (1)Call number: HM 251. Place reservation Add to folder (remove)
		How to listen : tools for opening up conversations when it matters most by Colombus, Katie Language: English Publication details: London : Kyle Books 2021 Availability: Items available for loan: East Lancashire Hospitals - Royal Blackburn Hospital NHS Library (1)Call number: HW 153.68 COL. Items available for reference: Mersey and West Lancashire NHS Library (Southport and Ormskirk): Not for loan (2)Call number: BOX 3 COL, ... Not available: Mersey and West Lancashire NHS Library (Southport and Ormskirk): On loan (1). Place reservation Add to folder (remove)
		Developing Coaching Skills by Sternad, Dietmar Publication details: ? 2021 Availability: Items available for reference: Mersey and West Lancashire NHS Library (Southport and Ormskirk): Not for loan (2)Call number: WX 160 STE, ... Add to folder (remove)
		How to break bad news : A guide for health care professionals by Buckman, R Kason, Y Publication details: Papermac 1992 Availability: Items available for loan: East Lancashire Hospitals - Royal Blackburn Hospital NHS Library (1)Call number: 610.696 BUC. Stockport NHS Library (1). Place reservation Add to folder (remove)
		Be a great manager now! The 2-in-1 manager: speed read - instant tips; big picture - lasting results by Tang, A Publication details: Harlow : Pearson 2016 Availability: Items available for loan: Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Call number: HF 100. Lancashire Teaching Hospitals NHS Foundation Trust - Preston Library (1)Call number: HF 100. Place reservation Add to folder (remove)
		How to be an even better manager: a complete A-Z of proven techniques and essential skills. 10th ed. by Armstrong, M Publication details: London : Kogan Page 2017 Availability: Items available for loan: Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Call number: HF 100. Place reservation Add to folder (remove)

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