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Develop your interpersonal and self-management skills: a practical resource for healthcare administrative and clerical staff by
Publication details: Radcliffe Publishing 2007
Availability: Items available for loan: Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Call number: HM 251. Lancashire Teaching Hospitals NHS Foundation Trust - Preston Library (1)Call number: HM 251. Mid Cheshire NHS Library (1)Call number: 610.696 STA. Stockport NHS Library (1). Wirral NHS Library (1)Call number: WLM812.
Professional interviewing / Rob Millar, Valerie Crute, and Owen Hargie. by Series: International series on communication skills
Publication details: London ; New York : Routledge, 1992
Availability: Items available for loan: Tameside and Glossop NHS Library (1)Call number: WLM812.
Crucial conversations tools for talking when stakes are high Joseph Grenny by
Edition: Third edition.
Publisher: New York : McGraw-Hill, [2022]Copyright date: ©2022
Availability: Items available for loan: Bolton NHS Library (1)Call number: HM 251 PAT.
Interpersonal communication in nursing: theory and practice by
Edition: 1st
Publication details: Edinburgh: Churchill Livingstone, 1995
Availability: Items available for loan: Liverpool Women’s NHS Library (1)Call number: WY87 ELL. Stockport NHS Library (1).
Listen : how to find the words for tender conversations by Language: English
Publication details: London : William Collins 2022
Availability: Items available for loan: East Cheshire NHS Library (1)Call number: 153.6 MAN. Mersey and West Lancashire NHS Library (Southport and Ormskirk) (1)Call number: POP MAN. Mid Cheshire NHS Library (1)Call number: 153.6 MAN. University Hospitals of Morecambe Bay - Furness NHS Library (1).
Communication skills for dummies by
Edition: UK ed.
Language: English
Publication details: Chichester : Wiley c2013
Availability: Items available for loan: East Cheshire NHS Library (1)Call number: 302.2 KUH.
Communication and interpersonal skills by
Edition: 2nd
Publication details: Banbury : Lantern Publishing 2015
Availability: Items available for loan: Greater Manchester Mental Health NHS Library (1)Call number: X3 Pav.
Assertiveness and the manager's job by Series: Radcliffe primary care
Publication details: Abingdon : Radcliffe Medical Press 2002
Availability: Items available for loan: Lancashire Teaching Hospitals NHS Foundation Trust - Chorley Library (1)Call number: HM 136. Mersey and West Lancashire NHS Library (St Helens and Knowsley) (1)Call number: 658.4 PHI. Wirral NHS Library (1)Call number: WLM814.
Communication & interpersonal skills in nursing by Series: Transforming Nursing Practice
Edition: 3rd
Publication details: London : Sage Publications 2015
Availability: Items available for loan: Greater Manchester Mental Health NHS Library (1)Call number: X3 Bac.
Presentation skills for students by Series: Palgrave study skills
Edition: 3rd edition.
Language: English
Publication details: Basingstoke, Hampshire : Palgrave Macmillan 2016
Availability: Items available for loan: East Cheshire NHS Library (1)Call number: 808.51 VAN. East Lancashire Hospitals - Burnley Hospital NHS Library (1)Call number: 808.51 EMD. East Lancashire Hospitals - Royal Blackburn Hospital NHS Library (1)Call number: 808.51 EMD.
Handbook of communication skills by
Edition: 3rd ed.
Publication details: New York, NY : Routledge 2006
Online resources:
Availability: Items available for loan: Bridgewater Community NHS Library (1)Call number: 7L. Greater Manchester Mental Health NHS Library (1)Call number: X3 Har. Stockport NHS Library (1). University Hospitals of Morecambe Bay - Furness NHS Library (1).
Communication in nursing / Julia Balzer Riley. by
Edition: Ninth edition.
Publication details: Amsterdam: Elsevier, 2019
Availability: Items available for loan: Liverpool University Hospitals NHS Library - Royal Liverpool (1)Call number: WY 88 BAL.
Vital conversations : making the impossible conversation possible by
Publication details: Princes Risborough : Barnes Holland 2010
Availability: Items available for loan: East Cheshire NHS Library (1)Call number: 658.3 GRI. University Hospitals of Morecambe Bay - Furness NHS Library (1). University Hospitals of Morecambe Bay - Lancaster NHS Library (1).
Apprenticeships: customer service practitioner Level 2 by
Edition: 1st
Publication details: Harlow : Pearson 2018
Availability: Items available for loan: Greater Manchester Mental Health NHS Library (1)Call number: Y3 Bla.
The handbook of communication skills by
Edition: 2nd
Publication details: London: Routledge, 1997
Availability: Items available for loan: Alder Hey Children's Hospital Library (1)Call number: Z8 HAR.
Skilled interpersonal communication : research, theory and practice by
Edition: 6th ed.
Publisher: London ; Routledge, Taylor & Francis Group, 2017
Availability: Items available for loan: Mid Cheshire NHS Library (1)Call number: 302.34 HAR. University Hospitals of Morecambe Bay - Furness NHS Library (1). University Hospitals of Morecambe Bay - Lancaster NHS Library (1).
Positive interaction skills : a group therapy manual by
Publication details: Bicester : Speechmark 2004
Availability: Items available for loan: Lancashire and South Cumbria NHS Library (1)Call number: WM 430.
Humble Inquiry: The gentle art of asking instead of telling by
Edition: 2nd
Publication details: Oakland : Berrett-Koehler Publishers Inc. 2021
Availability: Items available for loan: East Lancashire Hospitals - Burnley Hospital NHS Library (1)Call number: 155.4136 SCH. East Lancashire Hospitals - Royal Blackburn Hospital NHS Library (1)Call number: 155.4136 SCH. Lancashire and South Cumbria NHS Library (1)Call number: BF 637.C45.
Thanks for the feedback : the science and art of receiving feedback well by Language: English
Publication details: London : Portfolio Penguin 2015
Availability: Items available for loan: East Lancashire Hospitals - Burnley Hospital NHS Library (2)Call number: 658.3125 STO, ... East Lancashire Hospitals - Royal Blackburn Hospital NHS Library (2)Call number: 658.3125 STO, ... Items available for reference: Mersey and West Lancashire NHS Library (Southport and Ormskirk): Not for loan (2)Call number: BOX 3 STO, ...
CBT for mild to moderate depression and anxiety: a guide to low-intensity interventions by
Publication details: Maidenhead : Open University Press 2014
Availability: Items available for loan: Greater Manchester Mental Health NHS Library (1)Call number: J3 Hug.
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